To keep our price as low as possible, we manufacture to order which results in a lead time of 90 days. We understand that nobody likes to wait, so we do everything in our power to make it up to you! 

Clarity

Our clients tell us that the most important part to manufacturing to order is clarity in the process and we listen!

  • Pricing Clarity: There are absolutely no surprises and no administrative fees.
  • State of Order Clarity: We provide a visual progression of the order so you always know the status of the order.
  • Owner's Manual: I mean, of course!
  • Out of State: We are here to serve you wherever you are located. Shipping options are available to all 50 states. 
  • Vehicle Registration: Each vehicle in Wisconsin is sold registered and titled. For out of state sales, we provide detailed assistance as well.

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Service

When you receive your Flux EM1, we don't disappear. We are always with you to make sure you continue to love your Flux EM1.

  • Parts Service: We actively maintain an inventory of all consumable and non-consumable parts so you will never have to wait for a part!
  • Check-ins: We check in once a quarter to see how everything is going.
  • Direct Line of Communication: We are interested in your feedback and want to know your suggestions for future vehicle development.
  • Access to All New Updates: All updates are backwards compatible so you have access to new technology as it becomes available.
  • Rapid Response: We get back to all e-mails and phone messages rapidly.
  • 2nd Hand Sales: If you ever decide to sell your Flux EM1, give us a call. We are here to help.

Protective bubble

We know that some are uneasy on two wheels so we offer our "Protective Bubble" services to increase everyone's comfort level while riding. These services include:

  • Flux EM1 safety course
  • Safety Video: You know the safety videos you see on a plane? We provide one of those to teach you a few tips that will keep you safe on the road.
  • Ownership Best Practices: We provide detailed suggestions that will ensure that your EM1 stays in great condition.
  • Monthly newsletter
  • Regular notifications on road quality
  • In addition, we actively advocate in your community for increased awareness for short distance transportation.

Currently, this level of service is only offered in Shorewood, WI as part of the Community EV Package. We look to expand soon!